Privacy Policy

1. Introduction

1.1. This Privacy Policy explains how Flowsnet.com (“Flowsnet,” “we,” “us,” or “our“) collects, uses, stores, shares, and otherwise processes personal information in connection with the website www.flowsnet.com (the “Website“), user accounts, digital products, comments, purchases, support communications, and related services.

1.2. We respect your privacy and are committed to handling personal information in a transparent and responsible manner. Given the nature of our payment systems, we prioritize data minimization and user anonymity.

1.3. This Privacy Policy is prepared in English. If it is made available in any other language, that version is for convenience and informational purposes only. In the event of any inconsistency, the English version shall prevail unless applicable law requires otherwise.

1.4. By accessing or using the Website, creating an account, making a purchase, or contacting us, you acknowledge that your personal information may be processed as described in this Privacy Policy.

2. Scope

2.1. This Privacy Policy applies to personal information that we collect or process: (a) through the Website; (b) in connection with account registration and management; (c) in connection with purchases of digital content; (d) when you contact us; and (e) through cookies and similar technologies.

2.2. This Privacy Policy does not apply to third-party services, such as external cryptocurrency wallets or exchange platforms, which are governed by their own privacy notices.

3. Adults-Only Service

3.1. The Website is intended only for persons who are at least 18 years old. We do not knowingly collect personal information from minors.

3.2. If you believe that a minor has provided personal information to us, please contact us at flowsnet@gmail.com so that we can delete the data.

4. Categories of Personal Information We Process

4.1. Depending on how you use the Website, we may process the following categories of personal information:

A. Account and Registration Information
4.2. To provide access to our content, we process: (a) username; (b) email address; and (c) password (in encrypted form).

B. Contact and Communication Information
4.3. We may process information you provide when contacting us, including your email address and the contents of your message.

C. Purchase and Transaction Information
4.4. Payments on the Website are processed using cryptocurrencies via NOWPayments. We support Monero (XMR), Litecoin (LTC), and Solana (SOL).
4.5. We do NOT collect or store: your real name, physical address, credit card numbers, or bank account details. Transactions are linked to your account via internal order identifiers and blockchain transaction metadata provided by the payment processor.

D. Technical and Usage Information
4.6. We may automatically process certain technical information, including: (a) IP address; (b) login timestamps; (c) browser type; and (d) pages viewed for security and service optimization purposes.

5. Sources of Personal Information

5.1. We collect information: (a) directly from you when you register or contact us; (b) automatically through your use of the Website; and (c) from NOWPayments to confirm that a transaction has been successfully completed on the blockchain.

6. Purposes for Which We Process Personal Information

6.1. We process information: (a) to manage user accounts; (b) to provide access to purchased digital content; (c) to ensure Website security and prevent fraud; (d) to respond to support requests; and (e) to comply with legal obligations.

7. Legal Bases for Processing

7.1. We rely on: (a) performance of a contract (delivering the content you purchased); (b) legitimate interests (securing the Website and preventing abuse); and (c) compliance with legal obligations.

8. Cookies and Similar Technologies

8.1. We use essential cookies to maintain your login session and ensure the Website functions correctly. We may use basic analytics to measure traffic patterns.

9. Payments and Digital Fulfillment Records

9.1. Purchases are processed through the NOWPayments gateway. By choosing to pay with cryptocurrency, you utilize a system designed for enhanced privacy.
9.2. We retain transaction records (order ID, amount, and status) solely to fulfill your order and provide customer support. We do not have access to your private wallet keys or personal financial profiles.

10. Disclosure of Personal Information

10.1. We do not sell your personal information.
10.2. We may disclose information to: (a) NOWPayments (only as necessary to process your payment); (b) technical service providers who support our infrastructure; and (c) legal authorities if required by a valid lawful request.

11. Data Retention

11.1. We retain your account information for as long as your account is active. Transaction records are kept as long as necessary for tax, legal, or support purposes. You may request the deletion of your account at any time.

12. Security

12.1. We use industry-standard encryption and security measures to protect your data. However, you are responsible for keeping your password secure and utilizing private payment methods like Monero for maximum anonymity.

13. Your Rights

13.1. You have the right to: (a) access your data; (b) correct inaccurate data; and (c) request deletion of your personal information. To exercise these rights, contact us at flowsnet@gmail.com.

14. Contact Information

If you have questions about this Privacy Policy, please contact us at:
Email: flowsnet@gmail.com
Contact page: https://flowsnet.com/contacts/