Privacy Policy

1. Introduction

1.1. This Privacy Policy explains how Flowsnet.com (“Flowsnet,” “we,” “us,” or “our“) collects, uses, stores, shares, and otherwise processes personal information in connection with the website www.flowsnet.com (the “Website“), user accounts, digital products, comments, purchases, support communications, and related services.
1.2. We respect your privacy and are committed to handling personal information in a transparent and responsible manner.
1.3. This Privacy Policy is prepared in English. If it is made available in any other language, that version is for convenience and informational purposes only. In the event of any inconsistency, the English version shall prevail unless applicable law requires otherwise.
1.4. By accessing or using the Website, creating an account, making a purchase, posting a comment, or contacting us, you acknowledge that your personal information may be processed as described in this Privacy Policy.

2. Scope

2.1. This Privacy Policy applies to personal information that we collect or process: (a) through the Website; (b) in connection with account registration, login, and account management; (c) in connection with purchases of digital content; (d) when you contact us by email or through the Website’s contact page; (e) when you submit comments, reports, complaints, or other requests; and (f) through cookies and similar technologies, as described below.
2.2. This Privacy Policy does not apply to third-party services, websites, or payment environments that are governed by their own privacy notices, except to the extent we specifically describe our own processing activities.

3. Adults-Only Service

3.1. The Website is intended only for persons who are at least 18 years old and who have reached the age of majority in the jurisdiction from which they access the Website.
3.2. We do not knowingly collect personal information from minors. If you believe that a minor has provided personal information to us, please contact us at flowsnet@gmail.com so that we can review the matter and, where appropriate, delete the data.
3.3. Where required by law, safety needs, or compliance purposes, we may request additional information reasonably necessary to verify eligibility, age, or account ownership. However, the Website does not currently operate a biometric identification or facial recognition verification system.

4. Categories of Personal Information We Process

4.1. Depending on how you use the Website, we may process the following categories of personal information:

A. Account and Registration Information

4.2. If you create an account, we may process: (a) username; (b) email address; (c) password or password-related account credentials in protected form; and (d) account settings and account-related administrative information.
4.3. If you later choose to complete your account details, we may also process profile-related information you voluntarily enter into your account, such as first name, last name, and display name.

B. Contact and Communication Information

4.4. We may process information you provide when contacting us, including: (a) email address; (b) the contents of your message; (c) attachments or screenshots you send to us; and (d) records of our communications with you.

C. Purchase and Transaction Information

4.5. If you purchase digital content, we may process transaction-related information such as: (a) internal order identifiers; (b) purchase date and time; (c) purchased product or access entitlement; (d) transaction status; (e) account-linked fulfillment records; and (f) limited payment-related metadata made available to us in connection with the transaction.
4.6. Payments are processed through PayPal. We do not receive or store your full payment card details.

D. Technical, Device, and Usage Information

4.7. We may automatically process certain technical and usage information, including: (a) IP address; (b) login timestamps; (c) access logs; (d) browser type and version; (e) operating system and device-related information; (f) pages viewed and navigation activity on the Website; (g) referring URLs or entry pages; (h) approximate regional or country-level location derived from technical data; (i) comment activity; (j) purchase-access logs; and (k) viewing or access activity relating to digital content.

E. Comment and User Interaction Information

4.8. Where commenting functionality is available, we may process: (a) the content of your comments; (b) your username or display name shown with the comment; (c) the time and date of submission; and (d) related moderation or abuse-prevention records.
4.9. Forum functionality or similar expanded community tools may be disabled from time to time. This Privacy Policy describes current processing and may be updated if such features are reintroduced.

F. Security and Anti-Abuse Information

4.10. We may process information needed to maintain Website security and prevent abuse, fraud, spam, and unauthorized access, including data associated with login protection, CAPTCHA checks, account misuse prevention, technical diagnostics, and dispute-related evidence.

5. Sources of Personal Information

5.1. We collect personal information: (a) directly from you when you register, log in, update your account, make a purchase, post a comment, or contact us; (b) automatically through your use of the Website and related technologies such as cookies, logs, and analytics tools; and (c) from payment or technical service flows to the extent necessary to confirm transaction status, account-linked delivery, or security events.

6. Purposes for Which We Process Personal Information

6.1. We may process personal information for the following purposes: (a) to create, administer, and secure user accounts; (b) to provide access to purchased digital content; (c) to operate, maintain, troubleshoot, and improve the Website; (d) to respond to inquiries, reports, complaints, and support requests; (e) to enable commenting features and moderate comment activity; (f) to detect, prevent, investigate, and respond to fraud, abuse, unauthorized access, technical misuse, or payment disputes; (g) to maintain logs and evidence relating to access, delivery, and digital fulfillment of purchases; (h) to comply with legal obligations, lawful requests, and regulatory requirements; (i) to protect our rights, users, content, systems, and legitimate business interests; (j) to measure audience activity and improve performance, functionality, and user experience; and (k) where permitted by law, to send service-related notices and, if enabled in the future, promotional or marketing communications.

7. Legal Bases for Processing

7.1. Where applicable data protection laws require a legal basis, we rely on one or more of the following: (a) performance of a contract or steps taken at your request before entering into a contract, including account operation and delivery of purchased content; (b) legitimate interests, such as operating the Website, securing the service, preventing fraud, maintaining logs, handling disputes, moderating comments, and improving user experience; (c) compliance with legal obligations; (d) consent, where consent is required under applicable law, including for certain cookies or direct marketing where applicable; and (e) establishment, exercise, or defense of legal claims, where relevant.

8. Cookies and Similar Technologies

8.1. The Website may use cookies, local storage, pixels, tags, log files, and similar technologies for essential functionality, security, analytics, account management, and user experience.
8.2. These technologies may be used, for example, to: (a) maintain login sessions; (b) remember user preferences; (c) protect forms and login areas against abuse or automated attacks; (d) measure Website traffic and usage patterns; and (e) support performance, diagnostics, and improvement of the Website.
8.3. The Website may use analytics technologies, including Google Analytics, and may use CAPTCHA or similar anti-abuse tools where needed for registration, login, contact, or related security-sensitive actions.
8.4. A separate Cookie Policy and cookie preference mechanism may be introduced or expanded. Until then, this section provides a general summary of our cookie-related practices.

9. Payments and Digital Fulfillment Records

9.1. Purchases on the Website are processed through PayPal.
9.2. We do not store full card payment information. However, we may store order-related and access-related records necessary to: (a) confirm that a transaction occurred; (b) associate the purchase with a user account; (c) provide or restore access to purchased content; (d) investigate support requests, fraud concerns, and abuse; (e) respond to payment disputes, chargebacks, or “item not received” claims; and (f) protect our legal and business interests.
9.3. For these purposes, we may retain electronic records and technical evidence such as account-linked delivery data, access timestamps, IP-related logs, viewing activity, download or access events where applicable, internal order status records, and related communications.

10. Comments and Public Interactions

10.1. If you post a comment on the Website, the information you choose to submit may be visible to others.
10.2. Please do not include sensitive or unnecessary personal information in public comments.
10.3. We may moderate, review, restrict, remove, or retain comments and related metadata where reasonably necessary for Website operation, community management, compliance, or enforcement of our Terms of Use.

11. Disclosure of Personal Information

11.1. We do not sell your personal information for money.
11.2. We may disclose personal information where reasonably necessary to the following categories of recipients: (a) payment processing and transaction support providers, such as PayPal, in connection with payments and disputes; (b) analytics, anti-abuse, or technical service providers that support Website functionality, diagnostics, or security; (c) professional advisers, auditors, or legal representatives where necessary; (d) competent public authorities, courts, regulators, law enforcement, or administrative bodies where required by law or reasonably necessary to protect rights, safety, or compliance; and (e) a buyer, successor, or affiliate in connection with a business transaction, restructuring, merger, sale, or transfer of assets, subject to appropriate safeguards where required.
11.3. We may also disclose information where necessary to investigate fraud, abuse, chargebacks, copyright or other rights violations, unlawful activity, or serious breaches of our Terms of Use.

12. International Transfers

12.1. Your personal information may be processed in jurisdictions outside your country of residence.
12.2. Where required by applicable law, we will take appropriate steps to ensure that cross-border transfers are made using a lawful mechanism and with appropriate safeguards.
12.3. By using the Website, you understand that data may be stored or processed in different jurisdictions depending on service infrastructure, transaction flows, or legal/compliance needs.

13. Data Retention

13.1. We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to operate accounts, provide purchased content, maintain business records, resolve disputes, enforce our agreements, comply with legal obligations, and protect legitimate interests.
13.2. Different categories of information may be retained for different periods depending on their purpose, sensitivity, legal requirements, and operational necessity.
13.3. For example, we may retain account information, contact records, transaction-related records, logs, comments, security-related records, and dispute evidence for as long as reasonably necessary to administer the service and protect our rights.
13.4. When personal information is no longer reasonably necessary, we will delete, anonymize, or otherwise securely dispose of it, unless continued retention is required or permitted by law.

14. Security

14.1. We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
14.2. No system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly of any suspected unauthorized use of your account.

15. Your Rights

15.1. Depending on your jurisdiction and subject to applicable conditions and exceptions, you may have rights to: (a) request access to personal information; (b) request correction of inaccurate data; (c) request deletion of personal information; (d) object to or request restriction of certain processing; (e) request portability of data, where applicable; (f) withdraw consent where processing is based on consent; and (g) lodge a complaint with a competent data protection or supervisory authority.
15.2. To exercise privacy-related rights, please contact us at flowsnet@gmail.com.
15.3. We may need to verify your identity before processing certain requests. In some cases, if we cannot adequately identify you or confirm your authority, we may be unable to fulfill the request in full.15.4. Some deletion requests may require deletion of the associated account where the data is necessary to maintain the account relationship.

16. United States Privacy Rights

16.1. Where applicable under United States state privacy laws, residents may have additional rights regarding access, deletion, correction, and, in some cases, rights relating to certain uses or disclosures of personal information.
16.2. Flowsnet does not sell personal information for monetary consideration.
16.3. Users who wish to make a privacy request under applicable U.S. state law may contact us at flowsnet@gmail.com. We may request information reasonably necessary to verify the request.

17. Third-Party Links and Services

17.1. The Website may contain links to third-party websites, pages, or services, including payment or external contact-related environments.
17.2. We are not responsible for the privacy practices of third-party services that operate under their own privacy policies.

18. Changes to this Privacy Policy

18.1. We may update this Privacy Policy from time to time to reflect legal, operational, technical, or business changes.
18.2. The updated version will be posted on the Website with a revised “Last updated” date.
18.3. Your continued use of the Website after an updated version becomes effective may constitute acknowledgment of the revised Privacy Policy, subject to applicable law.

19. Contact Information

19.1. If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Email: flowsnet@gmail.com
Contact page: https://flowsnet.com/contacts/